PRIVACY POLICY

Orders

When you buy something on this website, we collect personal information from you to fulfil the order. We collect information including:

Billing and shipping address

Details relating to your purchase (for example, your shoe size)

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Order Emails

We will email you with messages about your order. For example, we may email you to tell you that:

You’ve made a purchase

Your order has shipped

To request a review

It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Subscribe to Newsletter

When you submit information to this website via web form, we collect the data requested in the web form in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with MailChimp for storage and with Zapier for data porting.

With your permission, we may send you emails about our store, new products and other updates. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at anytime by unsubscribing.  You will find a link to unsubscribe in the footer of every marketing email from us.

Payments

When you make a purchase on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Disclosure

We may disclose your personal information if we are required to do so by law.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website. Functional and required cookies are always used which allow Squarespace, our hosting platform, to securely serve this website to you.

Analytics and performance cookies are used on this website, only when you click accept on our cookie banner. With your permission, this website uses analytics and performance cookies to view site traffic, activity and other data.

Analytics

With your permission this website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Squarespace, our website host and Google Analytics, our analytics provider, to learn about site traffic and activity to improve our website. The data is analysed in a de-personalised form.

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve it’s platform and services. Squarespace analyses the data in a de-personalised form.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

Information about your browser, network, or device

Your IP address